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 FAQ
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Home > Support > FAQ |
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I got the message like "received wrong code from web server" |
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There are two cases for it.
First, it cannot receive the normal signal because of system inspection or sudden overload of Mr-On.
Second, because of network setting by user, it makes the normal communication impossible.
Second is most frequent reason from Nov. 1. 2007. As a result of confirmation, bolcking by Public institution's or a certain company's firewall can cause this problem.
It means, because, even Manager or Client send normal signal, when Mr-On's server return treated signal to user's PC, this signal is classified as harmful site and forward to unknown.
For this, you should contact the person who takes charge in security. |
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Does Mr-On support the dual-monitor? |
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Sorry.
Mr-On currently do not support the dual-monitor.
Dual monitor plan to support in the future. |
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Do I have to reinstall, if Mr-On publish the new version after download from web-site ? |
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We support automatic update function. It means new version is installed automatically, you don't need to install it again.
(But in case it needs to be installed by manually, we will notice it before that.) |
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| PC Remote Monitoring, Access Control Software for Laptop & Desktop Computer - MR ON |
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(Head Office) Ishikawa IT Human Resource Development Center 4F 2-1, Kuratsuki,Kanazawa_city,Ishikawa,920-8203,Japan
(Tokyo office)Shimizubashi Yabe Building 4F 3-10-3,Hon-machi,Shibuya-ku,Tokyo,151-0071,Japan
Copyright ⓒ 2006 - 2008 MR.ON all right reserved. |
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